Last updated: May 2026 — Lachlan Mercer, Diabetacoach
At Diabetacoach, we believe that playing online pokies should always be an enjoyable and entertaining experience. Our founder, Lachlan Mercer, and the entire Diabetacoach team are deeply committed to promoting responsible gaming practices across the Australian market. We want every player who visits diabetacoach.com to feel informed, supported, and empowered to make safe choices about their gambling habits.
This page exists because we genuinely care about your wellbeing. Gambling is a form of entertainment, not a way to earn income or solve financial problems. If it ever stops feeling fun, it is time to take action — and we are here to help you do exactly that.
All online gambling activity in Australia is strictly restricted to individuals aged 18 years and over. Diabetacoach does not condone underage gambling in any form. Every licensed online casino we review is required to implement robust age verification processes before allowing any player to deposit or play real money games. If you are under 18, please leave any gambling site immediately.
Parents and guardians are encouraged to use parental control software to prevent minors from accessing gambling-related content online. Tools such as Net Nanny and Gamban can block gambling websites across all devices in your household.
Problem gambling can affect anyone, regardless of age, background, or experience. Recognising the early warning signs is the most important step toward getting help. Common signs include:
Ask yourself the following questions honestly. If you answer yes to two or more, we strongly encourage you to seek support.
Setting a deposit limit is one of the most effective ways to manage your gambling spend. All reputable online casinos we feature allow players to set daily, weekly, or monthly deposit caps directly from their account settings. We encourage every player to use this feature before they start playing.
Reality check alerts send you a notification after a set period of play, reminding you how long you have been gambling and how much you have spent. This simple tool helps break the immersive nature of online pokies and encourages you to pause and reflect.
A cooling-off period temporarily suspends your account for a short time — usually 24 hours to 30 days. This is ideal if you feel your gambling is becoming impulsive and you need a brief break without committing to a longer exclusion.
Self-exclusion allows you to voluntarily ban yourself from a gambling platform for an extended period, typically from six months to permanently. Australian players can also access BetStop, the National Self-Exclusion Register, at betstop.gov.au, which blocks you from all licensed Australian interactive wagering services simultaneously.
If you or someone you know needs immediate help with problem gambling, please reach out to one of these free and confidential services available in Australia:
The following organisations offer free resources, counselling, and support for problem gamblers worldwide:
Gambling should always be a choice made freely, with full awareness of the risks involved. At Diabetacoach, we will never encourage you to gamble beyond your means, and we will always point you toward help when you need it. If something feels wrong, trust that instinct. Reach out to one of the services listed above — there is no shame in asking for support, and you do not have to face this alone.